# Get help (Support)

> Report a problem or ask for a feature from inside the app. We reply by email.

Source: https://nanflows.com/resources/shopify-bundles-support
Published: 2026-10-10 · Updated: 2026-10-10
By: Nanflows team
About: Nanflows Bundles for Shopify (https://nanflows.com/products/nanflows-bundle-shopify)

## 1. Report a problem

Open **Support** and choose **Report a problem**. Tell us what you did, what you expected and what happened instead. Attach screenshots or a short screen recording (up to 5 files, 4 MB in total), then click **Send problem report**.

![Report a problem](https://nanflows.com/img/docs/shopify-bundles/support-1.jpg)

## 2. Request a feature

Choose **Request a feature**, describe what you would like the app to do and why it would help your store, then send it.

![Request a feature](https://nanflows.com/img/docs/shopify-bundles/support-2.jpg)

## 3. Email us

You can also write to [support@nanflows.com](mailto:support@nanflows.com). On the Scale plan you get an account manager and a shared Slack channel.