Get help from support

Open a ticket from your dashboard and show us the problem with a screenshot or a short screen recording.

Customers with a plan can open a support ticket from the Support tab of their dashboard. We answer there and by email.

What helps us answer quickly

The address of the page where the problem happens.
What you did, what you expected and what happened instead.
Your WordPress version and theme.

Screenshots and recordings

Click Attach screenshot or video under the message. PNG, JPEG, GIF and WebP pictures work, and MP4, WebM or MOV recordings, up to 4 MB each and five per message.

For a longer recording, upload it to Loom, YouTube (as unlisted) or Google Drive and paste the link into your message.